Training courses

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MANAGEMENT SUPERVISION SKILLS

Our Supervision Skills workshop is an ideal training course for any Supervisor or team leader who has to manage people but still has to work as part of the team. Managing staff effectively is challenging but it can also be extremely rewarding. Individuals’, teams’ and organisational success come from consistent and effective management.

This course addresses the fundamental elements of how to maximise performance via management skills, looking at motivation and leadership amongst many other topics. It will give the delegates a concrete base, methods and tools to apply proven management practice and achieve high performance and a ‘happy’ workforce. Happy people = a Happy Business! This course will help you make the behavioural shift from doing to enabling and motivating others to get it done.

Our workshop sizes are kept to a maximum of 12 delegates to ensure our experienced trainers have time to help individuals understand any complex points.

Who is it for?

This course is ideal for anyone who has responsibility for managing a team or group of people. This course will help those relatively newly appointed to a supervisory role who want to build their skills in the essentials of people management.

What will you learn?

This course addresses the fundamental knowledge and understanding required when supervising groups or small teams, giving you a sound basis and methods for applying proven management practice.

We will help you to understand how to set and obtain objectives with your team, teach you techniques to motivate and empower your team. You will start to develop your leadership style and learn skills to help you gain the trust and respect of your team.

If you feel swamped by work, have to juggle tasks and feel burdened by conflicting pressures we will teach you some techniques to help you cope with the demands of your role.

Who is the trainer?

Val Moulton – Senior Crisp Associate

• MANAGING YOURSELF

Hopes and fears
Standards of performance
Effective communication
Questioning and listening skills
Words, language and body language
Assertive behaviour
Time management
Targets, prioritising and planning
Time management tools

• MANAGING OTHERS

The balance of needs
Task, team and individual
The role of a leader
Styles of management
The challenge of teamwork
Motivation
Maximising and maintaining input
Building a desire for results
A positive team and organisational goals
Overcoming barriers to effective delegation
Feedback
Providing recognition
Constructive Performance management
Questions and answers

WHEN?
Thursday 6th September, 2018
9am – Registration & Refreshments
9:30am – 4:30pm (lunch provided)

WHERE?
Belmont Chapel, Western Way, Exeter, EX1 2DB
Parking available in the Triangle car park adjacent

COST? £150 per person (usually £238)

TO BOOK:
This course is now SOLD OUT! To register your interest for future courses please use the contact form.